Refund policy

We have a 5-day refund policy, which means you have 5 days after receiving your item to request a refund.

To start a refund, you can contact us attov4897@gmail.com. If your refund is accepted, we’ll send you a return shipping label and instructions on how and where to send your package.Items returned to us without first requesting a refund will not be accepted. 

You can always contact us for any refund questions attov4897@gmail.com.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective,damaged, or if you received the wrong item. Send us a description with photos or videos as proof. After we investigate, we will send a replacement.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable items, custom products (such as special orders or personalized items), and personal care items. 

Items ineligible for refund/return:

1. Received item(s) in good condition as per product description.
2. Ordered wrongly.
3. The shipping address was provided incorrectly.
4. Product difference was negotiated in advance.
5. On-sale items (including items purchased with a Discount Code).
6. Gift cards.

Please get in touch if you have questions or concerns about yourspecific item.

Refunds/Order Cancellation

We will notify you once we’ve received and inspected yourrequest,and let you know if the refund was approved or not. If approved, you’ll be automatically refundedon your original payment method. We will refund your purchased productamountexcluding the incurred shipping fees and taxes. Please remember it can take some time for your bank or credit card company to process and post the refundtoo.

• Any processed or shipped-out order is not refundable.
• The buyer is responsible for the shipping costs.
• A 5% service fee is chargeable upon the refund claims of an order above $80.

Please note: We reserve the right to research the originalpurchase, and to limit or decline refunds.Lost or damaged merchandisereturn cards are not replaceable. Gift cards and store credit/merchandise return cards are not redeemable for cash.